Privacy policy

Data we use

You do not need to give us an email address or password to play. Online services use a generated player identifier. This is a pseudonymous identifier, rather than a guarantee that the information cannot be associated with a device or person.

Player account and progress

Unity Authentication, Cloud Save and Cloud Code process your player identifier, preset Lounger name, level, XP, Slipper Coins, cosmetics, quests, season progress and recent match records. We use these to save progress, apply game rules and deliver rewards. A copy of progress and settings may also be stored on your device.

Online play

Unity Lobby and Relay handle matchmaking, room codes and connections between players. Other players can see your preset Lounger name, character appearance and in-game progress information such as level and XP. Network services process connection information, including IP addresses, to deliver online play. Sofa So Hot has no text or voice chat.

Gameplay analytics

Optional Unity gameplay analytics is disabled in the first public release. The game does not send optional gameplay events to Unity Analytics. Essential online services, diagnostics and advertising still process the information described in this policy. Requests to delete analytics data from earlier test versions remain supported.

Diagnostics and game settings

Unity services process crash and error reports, recent game logs, device and operating-system information, identifiers and game version to diagnose problems. Remote Config uses player and installation identifiers and technical information to deliver current game settings and events.

Android advertising

Google AdMob and its advertising partners may collect and share IP addresses (including approximate location inferred from them), advertising and app identifiers, device information, ad and app interactions, and diagnostic information for ad delivery, measurement and fraud prevention. Data can be processed when the ad SDK runs or an ad is requested or preloaded, before an ad is watched. Applicable consent and age settings affect this processing.

No in-app purchases

Sofa So Hot does not offer real-money purchases. Slipper Coins are earned through play and rewards; they are not sold for money.

Support

If you email us, we receive your email address, message and any information you choose to include. We use this to answer your request, identify the relevant game data and resolve problems. Do not send passwords, payment card details or identity documents.

The game does not request access to your contacts, photos, microphone, camera or precise device location. Player names use a fixed set of preset words; players cannot publish free-form text through their names.

Advertising and your choices

On Android, Sofa So Hot uses optional rewarded ads and an automatic full-screen ad at the return-to-menu break after every second completed match or Daily Climb run. Automatic ads are skipped when unavailable, and a rewarded ad replaces an automatic ad due at the same results break. Ads do not run during an active round. Rewarded ads clearly state what you will receive and appear only when you choose to watch them. Declining a rewarded ad does not stop normal play. Windows versions do not show ads.

The first public release requests Google’s under-age-of-consent treatment for all players and limits ad content to Google’s general-audience (G) category. It does not request personalised ads or collect a birth date. Google’s consent system determines whether a message or privacy-choice form is required; when available, you can reopen it in Settings → Privacy options. Non-personalised or limited ads still involve data processing for delivery, measurement, security and fraud prevention. Ad requests are gated by Google’s consent status.

There is no optional gameplay-analytics opt-in in this release because that collection is disabled. Android’s system privacy settings let you manage your advertising identifier. Read Google’s advertising privacy information.

Who processes the information

We use service providers to operate the game and site:

• Unity Technologies: player identity, saved progress, game rules, online connections, diagnostics, remote settings and deletion requests for earlier analytics records.
• Google: Android advertising and consent messages. Advertising partners and their purposes are listed in the consent message where applicable.
• Cloudflare: website hosting, content delivery and network security.

Providers may process information outside your country, including outside the EEA. Where required, transfers use applicable safeguards such as adequacy decisions or standard contractual clauses. Their privacy notices explain their processing and safeguards. We do not sell your personal data for money.

Why processing is permitted

Where European data-protection rules apply, we process information necessary to provide requested game features to perform our contract with you. Optional gameplay analytics and personalised advertising are disabled in this release. Where consent is required for other processing, the applicable consent controls govern it. We rely on legitimate interests for proportionate security, fraud prevention and diagnostics, and on legal obligations where we must keep records or respond to lawful requests. You can contact us about these bases or object where applicable.

Retention

We retain your online profile and progress to support continued play until you request deletion. Local settings and saves remain on your device until you clear them through the game or device controls. Uninstalling the game alone does not request deletion of cloud data.

Earlier test-version analytics records and current diagnostic, advertising and network records are subject to each provider’s service retention and deletion rules, described in the linked provider notices. We use them only for the purposes above and request deletion of associated personal data where applicable.

When handling deletion, a limited record may need to be retained to meet a legal obligation, resolve a dispute or prevent abuse. Such records are limited to those purposes and retained only as long as necessary. We will explain any applicable exception when responding to your request. Support correspondence is kept while needed to resolve your request and any related dispute.

Delete your account and data

Use Settings → Delete my data in the game to request removal of the game’s cloud profile and player account and clear local game data. A network connection is needed for server-side requests. If you cannot access the game, request deletion by email using our account and data deletion page.

Deletion removes progress, earned currency and associated game profile data. It does not delete your Google account, which is separate from your game profile. We also process requests concerning analytics and other associated data, subject to any retention exceptions above.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or receive a portable copy of your data, object to processing and withdraw consent. Contact [email protected]. We may need information sufficient to identify your game profile and verify that the request is yours. We respond within the time required by applicable law.

You may complain to your local data-protection authority. In Denmark, this is Datatilsynet.

Young players

Sofa So Hot is intended for players aged 13 and over and is not directed at children under 13. Where local rules require a higher age or parental permission for particular data processing, those requirements apply. If you believe a child under 13 has provided personal information, contact us so we can investigate and arrange deletion.

Security

We use encrypted connections for data sent to our service providers and access controls for game services. No system can guarantee absolute security. Contact us if you believe your game data has been accessed improperly.

This website

The promotional website has no user accounts, advertising scripts or site-installed analytics. Its fonts and images are served with the site. Cloudflare may process IP addresses and technical request information to deliver the pages and protect the network. Email links open your email application; sending a message shares the information you include with Staff Wing.

Changes to this policy

We update this page and its date when our practices change. Where required, we provide further notice or request new consent in the game.